BENEFITS
Charter Operator Benefits
Extremely attractive and engaging Web Based Booking Engine
Can price own fleet inventory only or integrate with other operator fleets
On-line maps of airports
Customer Relationship Management provides numerous functions that support interaction with your customer 
Virtual Global Office allows you to access your information from anywhere in the world
 
Charter Broker Benefits
Extremely attractive and engaging Web Based Booking Engine
Provides up- to- date pricing for nearly 12,800 aircraft in North America
Workflow tracks flows and presents to clearly mark workflow status, ensuring that all steps in the process are completed satisfactorily and that no actions have been missed
Virtual Global Office allows you to access your information from anywhere in the world
Customer Relationship Management provides numerous functions that support interaction with your customer 
On-line maps of airports
 
An Integrated Aviation Solution
 

Companies are typically data rich and information poor.

eCharterConnect is an Integrated Web Booking, Customer Relationship Management (CRM) and Transaction System designed specifically for the aviation industry.  It provides instant pricing and purchasing of a private jet charter as easily as a commercial flight.  The monthly service is provided as a hosted ASP transaction system that is subscribed to and private branded by charter operators, charter brokers, corporate travel management system vendors and other third party organizations.  The product is easily accessible through a common web browser, corporate intranet or extranet.

 

eCharterConnect is a full transaction and tracking system. 
The front end, web based, quoting and booking engine allows customers to submit requests and receive pricing via the internet.  Real-time integration of fleet availability permits the dynamic pricing and sale of fleet inventory, including empty-legs.  An Optimization Engine looks at operator's world-wide fleet and determines the most cost effective Aircraft to fulfill specific Trip Requests.  Workflow processes allow you to  manage the fulfillment of the transaction.  CRM provides interaction with the customer, offering a host of analysis tools for better customer experience and marketing.

On-Line Customer Experience

bullet Online, real-time private aircraft reservations system that is as easy to use as traditional on-line commercial reservation systems
bullet Instant price generation by aircraft type
bullet Intelligent engine that incorporates all aircraft and incidental costs as well as regulatory requirements into its pricing calculations
bullet Airport selections from commercial and non-commercial airfields
bullet Booking Engine Tip wizard, to assist your customers in their Aircraft and Airport selection
bullet Up-to-date prices, operating specifications and aircraft locations
bullet On-line Airport maps and descriptive information
bullet Easy reservations process and tracking for charter travel professionals
bullet Self contained web enabled system integrates easily with travel systems and websites
 

Customer Relations and Transactions Processing

 

bullet Complete supply chain management system matching customer needs with availability derived from a fleet of nearly 12,800 aircraft
bullet Real- time tracking of Customer activity and usage
bullet Internet Marketing analysis is fully integrated allowing you to pinpoint Customer Acquisition costs and profitability
bullet FBO selection, passenger manifests, formatted conformations, allows your customer to instantly receive information in a professional fashion
bullet Plane Locator provides you with optimized fulfillment options based on real cost implications, resulting in reduced costs and higher profitability
bullet Substantial access to data allowing you to better understand the activity and financial implications
 

 

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